Jammu Extensive arrangements underway in Jammu Division to ensure safe and smooth travel during the festivals

Jammu, In view of the increased passenger traffic during the festivals, Northern Railway, Jammu Division is taking several effective steps to prioritize passenger convenience and safety. Special guidelines have been issued to ensure safe, orderly, and smooth operations at stations and trains. These are being strictly followed by railway employees. These arrangements aim to strengthen crowd control, passenger safety, station amenities, and public awareness.

Additional staff have been deployed for crowd management in passenger trains at all major stations in the division, including Jammu, such as Pathankot Cantt, Pathankot City, Katra, Srinagar, etc., and continuous monitoring by joint teams of the RPF and Commercial Department has been ensured for traffic control.

For better crowd management, additional staff have been deployed on platforms, foot overbridges (FOBs) and trains at major stations to control crowds and ensure orderly boarding. Passengers are being informed through public announcement systems and signage. Passengers are being directed to board in queues and are being explained the importance of safe boarding. Passengers are being advised to allow passengers to disembark first before boarding the train. They are not to attempt to board or disembark while the train is moving. Passengers are also being made aware of the importance of taking care of their luggage so that they can enjoy a safe journey.

The Railway Protection Force and Government Railway Police are managing crowds through whistles, loudspeakers, etc. to ensure passengers can board coaches easily and avoid overcrowding.

Adequate lighting, drinking water, and sanitation facilities have been provided at all major stations, along with first-aid booths and medical teams.

Promoting digital means for easy and accessible ticketing, mobile ticketing services like M-UTS and RailOne App are being increasingly encouraged. Through these services, passengers are obtaining platform tickets and unreserved tickets without queuing.

Senior Divisional Commercial Manager,Uchit Singhal, stated, "Our goal is to ensure that no passenger faces any inconvenience during the festive season. Through measures such as digital ticketing, affordable food counters, and the deployment of additional support personnel, the Railways is providing passengers with a safe, quick, and seamless travel experience."